Privacy policy
Amartarangini Hotel & Resort
Published on this website on 6 October 2026.
At Amartarangini Hotel & Resort, we value your trust and are committed to safeguarding the privacy of our guests and visitors. We understand that your personal information is important, and we take every step to ensure it is collected, used, and protected responsibly.
This Privacy Policy explains what types of personal data we collect when you visit our website or interact with our services, how we use that data, with whom it may be shared, and the choices you have regarding its use. Providing your personal data to us is voluntary; however, certain services or information may not be available to you if the required data is not provided.
By accessing our website, making a booking, or otherwise providing your personal information, you consent to the collection, use, and processing of your data in accordance with this Privacy Policy. If you do not agree to the terms of this Policy, you should immediately discontinue use of our website and services.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We encourage you to review it periodically so that you remain informed about how we protect your privacy.
1. Categories of information we collect
We may collect and process a range of personal information to provide our services, manage bookings, and enhance your experience. This information may include, but is not limited to:
Personal Identification Details – your full name, gender, date of birth, marital status, occupation, and membership or registration details with any of our subsidiaries, affiliates, or partners.
Contact Information – phone number(s), mailing address, email address, and fax number.
Booking and Stay Details – reservation history, room preferences, check-in/check-out dates, special requests, and any other information related to your stay.
Payment Information – credit card details or other payment data required to process transactions (processed securely via third-party payment gateways).
Passport and Travel Information – passport number, nationality, visa details, and a copy of your passport where required for identification or legal compliance.
Account Credentials – login ID and password details for secure access to your account, enabling retrieval in case of loss or reset.
Billing and Transaction Records – invoices, receipts, and payment confirmations generated through our website or trusted third-party booking partners (e.g., Little Hotelier).
Communication Preferences – your preferred methods and frequency of receiving updates, promotional offers, or service-related messages.
Technical and Usage Data – your IP address and browsing behaviour on our website, including pages visited and interactions, to help us improve site performance and user experience.
2. Minors and children
Our website and online services are not directed towards, nor intended for, use by minors or children under the age of 18. We request that such individuals do not submit any personal data through our website without the knowledge and consent of a parent or legal guardian. If we become aware that we have collected personal information from a minor without appropriate consent, we will take steps to delete such information from our records promptly.
3. Purposes and legal basis for processing personal data
We process your personal data for specific and lawful purposes in accordance with applicable data protection laws. This includes making reservations, where we collect the necessary information to fulfil our contractual obligations by confirming, processing, and managing your bookings, including any modifications, cancellations, or special requests. We also process personal data to respond to your enquiries, provide information, and address feedback or complaints, based on our legitimate interest in delivering responsive customer service. In addition, we may process your data to comply with legal and regulatory obligations, prevent fraud, protect our property, and ensure the safety and security of our guests, staff, and systems.
4. How we use your information
Your personal information is used to deliver and enhance the services you request from us. This includes facilitating check-in and check-out procedures, providing customer support during your stay, and sending booking confirmations or other service-related updates. We may also use your information to send promotional offers, newsletters, event notifications, and other marketing communications that we believe may be of interest to you. You may opt out of receiving such non-essential communications at any time without affecting your access to our core services. In addition, we customise your experience based on your preferences and feedback to ensure a personalised level of service. We also analyse aggregated, non-personal data to help us improve our website, optimise our services, and enhance the overall guest experience.
5. Data retention
We will retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required under applicable laws and regulations. Once the data is no longer needed, we will take appropriate measures to securely delete or anonymise it so that it can no longer be associated with you, unless retention is required to comply with legal, regulatory, or contractual obligations.
6. Disclosure of information
We may share your personal data with trusted business partners and service providers who assist us in delivering services related to hospitality, travel, food and beverage, spa, conferencing, marketing, and customer communications. We may also provide your information to agents, contractors, or sub-contractors solely for the purpose of fulfilling the services you have requested. Where required by law, we may disclose your personal data to legal authorities in order to comply with applicable regulations, enforce our policies, or protect rights, property, and safety. In some cases, personal data may be transferred and processed outside your jurisdiction, including to countries outside the European Economic Area (EEA). When such transfers occur, we implement appropriate safeguards, such as EU Standard Contractual Clauses or equivalent measures, to ensure your personal data is handled in compliance with applicable data protection laws. All third parties who receive your data are required to maintain its confidentiality and use it only for authorised purposes.
7. Security and storage of personal data
We take appropriate technical, administrative, and physical measures to safeguard your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include secure data transmission protocols (SSL/TLS), restricting access to authorised personnel, storing data in protected systems with firewalls and intrusion detection mechanisms, and carrying out regular security reviews. While we make every effort to ensure the security of your information, it is important to acknowledge that no method of transmission over the internet or electronic storage is completely secure. By using our services, you accept the inherent risks of online data transmission and agree that we will not be held responsible for any breach of security unless caused by our negligence, and then only to the extent permitted under the Site Usage Agreement.
Our website may contain links to external websites operated by third parties. Please note that we do not have control over, and are not responsible for, the content, privacy policies, or practices of any such external websites. Users are advised to review the privacy policies of those websites before providing any personal information.
8. Cookies policy
We use cookies and similar technologies to enhance your browsing experience, improve our website’s functionality, and deliver content tailored to your preferences. When you visit our website, we may automatically collect certain technical information, including your IP address, domain server, the type of device you are using, and your web browser type. Cookies help us personalise website content according to your interests, ensure you do not see the same advertisements repeatedly, store your login details so you do not have to re-enter them each time you visit, and analyse usage patterns to improve and update our website.
Some parts of our website may be hosted or managed by third-party service providers who may also use cookies to collect similar technical data. These providers are carefully selected and required to follow appropriate privacy and security practices.
Cookies are small text files stored on your device by your web browser for record-keeping purposes. They can be used to remember your login details, personalise web pages, track which parts of a site you have visited, and store information about your previous website visits, selections, or purchases.
We will only use certain non-essential cookies if you have provided your consent when you first visit our website, and we may ask you to provide consent again in the future. You may withdraw or update your cookie preferences at any time. Most browsers are initially set to accept cookies by default, but you can adjust your browser settings to refuse cookies or notify you when a cookie is being placed. Please note that if you choose to disable cookies, some features of our website may not function properly.
Language choice. If you choose Hindi, Gujarati or Marathi from the language menu at the top of a page, the page is translated automatically by Google Translate. Google receives the text of the page you are viewing, and a small cookie named “googtrans” remembers your language on this device for up to one year. Choose English in the menu to remove it. The English version of each page is the original.
9. Your rights
We respect your privacy and are committed to enabling you to exercise the rights available to you under applicable data protection laws, including the Personal Data Protection Act. These rights allow you to control how we collect, use, and store your personal data.
You have the right to:
Access Your Data – request a copy of the personal data we hold about you. This will be provided in electronic form, and for your privacy and security, we may require you to verify your identity before fulfilling your request.
Rectification – request corrections to any incomplete or inaccurate personal data we process about you. Certain updates can also be made directly through your online account.
Deletion – request the removal of your personal data, subject to applicable legal and contractual obligations.
Withdraw Consent – withdraw any consent you have previously given for the processing of your personal data, at any time.
Opt-Out – choose to stop receiving non-essential marketing or promotional communications from us.
Restriction of Processing – request that we limit the use of your personal data in certain circumstances, such as while a correction request is pending.
To exercise any of these rights, or to raise questions or concerns about how we handle your personal data, you may contact our Data Privacy Officer in writing at:
Email: amartaranginiofficial@gmail.com
Phone: +91 7355138016
We will respond to all valid requests within a reasonable timeframe, and in any case within one month, in accordance with applicable data protection laws. We may charge a reasonable fee for processing access requests, where permitted by law. When submitting your request, please include your full name, contact details, and a clear description of your enquiry to help us verify your identity and process your request efficiently.
In certain circumstances, you may also request that we cease sharing your personal data with our business partners or stop using your data if it was collected or processed unlawfully. We will review and honour such requests in accordance with applicable data protection laws.
10. Changes to this policy
We may update or revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updated version will be posted on our website, along with the date of the latest revision. We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.
11. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, you may contact us at:
Email: amartaranginiofficial@gmail.com
Phone: +91 7355138016
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